Frequently Asked Questions
Your guide to style, shipping, and seamless shopping.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.
What is Mood's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Mood ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
How should I care for my Mood garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, washing in cold water and air drying is best for preserving fabric quality.